How can we help?

Netlink helpmacOS 14+
Nekot helpiOS 17+

Getting started videos

Netlink: run your first inspection
Nekot: connect your first platform

Purchases and accounts

  • Restore a purchase

    Open the app’s Pro page and tap Restore Purchases while signed in with the Apple Account you bought with.

  • Request a refund

    Apple handles all App Store payments and refunds. Request one at reportaproblem.apple.com.

  • Manage a subscription

    On iPhone, go to Settings › your name › Subscriptions. Netlink has no subscription.

Still stuck?

Write to us and a real person will reply, usually within 2 business days. Or email support@jeman.net directly.

Tip: include your app version and macOS or iOS version.

Email about NetlinkEmail about Nekot

Opens your mail app with a subject line ready. Please mention which app you use.